Terms of service

The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.

The content of this and any other site related to Flooring.UK.com Ltd. (content being images, text, sound and video files, programs and scripts) is copyright © Flooring.UK.com Ltd. All rights are expressly reserved.

Please note that during times of peak demand (i.e. the Christmas period) there may be a slight delay in the delivery of your order. There is a possibility that external factors beyond our control may delay your order slightly, as we rely on a third party courier for delivery.

We can deliver before Christmas on all in stock orders placed before 12noon on 20th December, any orders placed after this time will be 4th January, please ring 01704 536404 to check stock before ordering to be sure your delivery will arrive before Christmas.

USE OF CONTENT

The content of this website can be accessed, printed and downloaded in an unaltered form (unaltered including being stretched, compressed, coloured or altered in any way so as to distort content from its original proportions or format) with copyright acknowledged, on a temporary basis for personal study which is not for a direct or indirect commercial use and any non-commercial use.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from Flooring.UK.com Ltd., without the prior written consent of Flooring.UK.com Ltd.

By using Flooring.UK.com Ltd. sites or services, you agree that you may not use any part of such service for any illegal purpose.

DATA SUBMITTED BY YOU

You warrant that you have taken all reasonable precautions to ensure that any data you submit to this Website is true and accurate and free from viruses or anything else which may have a contaminating or destructive effect on any part of this Website or any other technology owned/operated by Flooring.UK.com Ltd.

ACCESS TO THIS WEBSITE AND CONTENT

We will endeavour to allow uninterrupted access to this website, but access to the website may be suspended, restricted or terminated at any time. We reserve the right to change, modify, substitute, suspend or remove without notice any information or service on this Website from time to time.

We assume no responsibility for the content or services of any other websites to or from which this Website has links.

IMAGES AND CONTENT

All images and content displayed on our website is represented as near as possible to the product we are describing, it is to be used as a guide only, as images on screens can vary depending on screen contrasts and brightness. We offer free samples to all our customers and encourage them to use this facility to see the exact product for themselves. 

MANUFACTURER FAULTS

Please inspect all goods prior to installation, if you are unfortunate to find any faults with our products before installation please contact us immediately and we will try to resolve any problems. It is essential all products are inspected prior to fitting. Any faults noticed after the products have been installed, need to be photographed and emailed to us for inspection, where we can take the necessary procedures. Photography evidence is the first action needed emailed to info@flooring.uk.com for any complaint with faulty goods.

No liability can be accepted for any costs caused by late deliveries, therefore we advise that any tradesmen or fitters are only booked once you are in receipt of your goods and the goods have been fully checked.

ONLINE PRICING VS IN STORE PRICING

Our prices online are strictly to reflect an online transaction. The pricing structure we have online is based soley on the online sales model of a supply only basis, where by the purchaser is responsible for their own sizes, quantities and fitting, all orders that come through this channel are treated this way. On some products, we may have different pricing in store as online, this relates to the different levels of service between in store or online. In store you can arrange more services, such as a free measure, quotation, deposit payment as well as organise a professional, guaranteed fitting service. The prices for goods in store are reflective of a retail price and come with the added service options as mentioned. Online prices reflect a simple transaction, where by the service levels are dealt with by the customer and in some cases a lower price due to the service level being shorter. We are not under any obligation to match any online price in store. If you are unsure of this, please contact your local store.

CONTACT INFORMATION

Flooring.UK.com Ltd. is a company registered in England and Wales

Tel: 01704 500 333
Company Number 02743771
VAT Number 582231747

Registered Office
22-24 Hart Street
Southport
Merseyside
PR8 6BT